Terms of Service

Last updated October 25, 2026

These terms are an agreement between you and Envoi, Inc., a Florida corporation, 950 S. River Road #867, Englewood, FL 34223 ("Envoi", "we", "us"), and govern your use of Envoi Mail, including webmail at mail.envoimail.us and the mail, calendar, contacts and file services that come with it (the "Service"). By using the Service you agree to these terms and to our Privacy Policy.

1. Accounts

Accounts are created by Envoi or by the administrator of the domain the account belongs to. You are responsible for keeping your password and app passwords secret and for activity under your account. Tell us promptly at support@envoimail.us if you believe your account has been compromised.

2. Acceptable use

You may not use the Service to:

• send unsolicited bulk or commercial email, or mail to purchased or harvested address lists;
• send malware, phishing, or messages that impersonate another person or organisation;
• harass, threaten or defraud anyone, or send content that is unlawful;
• infringe anyone's intellectual property or privacy rights;
• probe, overload or interfere with the Service or other users, or get around sending limits or security controls.

We set reasonable limits on message size, sending volume and storage to protect the Service and its reputation. Report abuse to abuse@envoimail.us.

3. Your content

You keep all rights to the mail, calendars, contacts and files you store in the Service. You give Envoi permission to store, process, transmit and back up that content only as needed to provide the Service to you, including the automated spam and virus checks described in the Privacy Policy.

4. Suspension and termination

We may suspend or close an account that breaks these terms, that puts the Service or other users at risk, or where the law requires it. Where we reasonably can, we will tell you first and give you a chance to fix the problem. You may stop using the Service at any time. When an account is closed, you will have at least 30 days to export your content unless the closure is for serious abuse or is legally required.

5. Availability and changes

We run the Service on redundant servers and work to keep it available, but we do not promise it will be uninterrupted or error-free. Planned maintenance will be announced in advance when practical. We may change or discontinue features; if we discontinue the Service as a whole we will give at least 60 days' notice so you can export your data.

6. Fees

Any fees for the Service are set out in a separate agreement or order with Envoi. Where there is no such agreement, the Service is provided without charge and these terms still apply.

7. Disclaimer

Except as stated in these terms or a separate written agreement, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Keep your own copies of anything you cannot afford to lose.

8. Limitation of liability

To the fullest extent allowed by law, Envoi will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the Service. Envoi's total liability for any claim relating to the Service is limited to the greater of the amount you paid Envoi for the Service in the 12 months before the claim arose, or US $100.

9. Indemnity

You agree to defend and indemnify Envoi against claims by third parties arising from content you send or store, or from your breach of these terms.

10. Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Florida, and both parties consent to their jurisdiction.

11. Changes to these terms

We may update these terms. If a change materially affects you, we will notify account holders by email at least 30 days before it takes effect. Continuing to use the Service after that date means you accept the updated terms.

12. Contact

Envoi, Inc., 950 S. River Road #867, Englewood, FL 34223. Email support@envoimail.us.